PrivacyPolicy

Privacy Policy

Introduction

Intelex Systems Limited, ("we", "our", "us"), protecting your privacy and ensuring the security of your personal data is of utmost importance. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, products, and services.

We are committed to complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read this policy carefully to understand how we handle your personal data.

Information We Collect

We may collect and process the following categories of personal data:

Information You Provide to Us

Contact Details:

Name, email address, phone number, and postal address when you make an inquiry, sign up for newsletters, or register for our services.

Account Information:

Customer Support:

Information you provide when contacting us for assistance or technical support.

Information We Collect Automatically

Usage Data:

Details of your visits to our website, including traffic data, location, logs, and other communication data, as well as the resources that you access.

Device Data:

Information about the device you use to access our website, such as IP address, operating system, browser type, and device identifiers.

Cookies and Tracking:

We use cookies and similar technologies to track user activity on our website. For more information, please review our Cookie Policy

Information from Third Parties

We may receive information from third parties such as:

Business Partners and Service Providers:

Data from partners we collaborate with, such as analytics or marketing platforms.

Social Media:

If you connect to us via social media platforms (e.g., Facebook, LinkedIn), we may collect publicly available information from your profile.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide Our Services:

Manage your account, process payments, and provide access to our products or services.

Customer Support:

Assist with inquiries, troubleshoot issues, and provide technical support.

Communication:

Send updates, respond to requests, and provide relevant business news, product information, and service updates.

Marketing:

With your consent, we may send marketing emails or offers related to our products and services.

Analytics:

Analyze website usage and trends to improve user experience, product development, and marketing efforts.

Legal Compliance:

Comply with legal obligations, resolve disputes, and enforce our agreements.

Sharing Your Information

We may share your personal information in the following situations:

Service Providers:

We may share your data with third-party service providers who perform tasks on our behalf, such as payment processors, cloud hosting services, and marketing agencies. These providers are contractually obligated to protect your data and use it only for the purpose of providing the requested services.

Business Transfers:

If our company is involved in a merger, acquisition, or sale of assets, your data may be transferred to the new entity as part of the business transaction.

Legal Obligations:

We may disclose your information to comply with applicable laws, legal processes, or government requests, or to protect the rights, property, and safety of [Your Company Name] or others.

Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These include encryption, secure servers, and regular security assessments.

However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Your Data Protection Rights

Under the UK GDPR, you have the following rights:

Right to Access:

You can request a copy of the personal data we hold about you.

Right to Rectification:

You have the right to request corrections to any inaccurate or incomplete personal data we hold about you.

Right to Erasure:

You can ask us to delete your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing:

You can request that we restrict the processing of your personal data.

Right to Data Portability:

You can request that we transfer your personal data to another organization or directly to you.

Right to Object:

You have the right to object to our processing of your data based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us at [email address]. We will respond within one month of receiving your request.

Retention of Your Data

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time in response to legal, technical, or business developments. We encourage you to review this page periodically to stay informed about how we are protecting your personal data.

Contact us today If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at privacy-concerns@intelexsystems.com